Upskilling employees

Upskilling employees

One thing we hear from business is the number of vacancies available and the lack of applicants for those vacancies. “People just don’t want to work,” is a familiar cry from many a HR Manager or small business owner. While this might be true for some vacancies, a search on Seek reveals that many of the 500 advertised local positions require qualifications and experience. Hardly something someone who has been unemployed for 3 years of more might be able to apply for.
Anglicare Australia recently released report “Creating Jobs, Creating Opportunities” found that many Australians are being left behind, unable to compete in a job market that is calling for skills and experience across the board. They found that only 1 in 10 of all vacancies were at an entry level position, compared to 1 in 4 fifteen years ago.
Does this mean we are losing our entry level positions or does it mean we are failing to upskill our own staff, creating entry level positions?
Actually it’s a little from coloum A and a little from coloumn B and even some from coloumn C – workforce casualisation, flexibility and inclusivity.
When you actually look at the issue, we see two distinct issues – workforce vacancies in skilled positions and a lack of entry positions.
So what’s the solution?
Upskilling your existing employees to fill your vacancy.
Now it’s not a silver bullet, and it can take time to upskill someone, but we know that a company that prioritises the training and development of their employees’ skills will be able to sustain a prominent competitive advantage. Without learning and training programs in place, organisations risk losing qualified talent and lagging behind their competitors.
Upskilling employees comes at a far smaller cost to your business than hiring a replacement and by expanding the skillsets of your current employees, you will find yourself with a more diverse, agile, innovative, well-rounded workforce that can adapt quickly to change.
And the flow on benefit is that you potentially now have an entry level position that you can fill locally, and your business can continue to grow and prosper.
Upskilling employees prevents their existing skills from becoming redundant while creating a culture of continual learning with future professional development. Naturally, this will help to retain your current workforce and reduce costs associated with employee turnover.
All in all, it’s a win-win situation.

Workforce Participation

Workforce Participation

Maximising workforce participation not only enables employers to draw on a larger talent pool but enables everybody to have access to employment opportunities, particularly people who have been previously underrepresented.

By increasing participation and leveraging the existing skills, experience and qualifications of potential applicants, including migrant communities, we can help to build a stronger, more resilient and capable workforce.

This also means ensuring that people have enough work to meet their needs and aspirations. Currently, almost 190,000 employed Queenslanders are actively seeking more work.

Many small businesses which are looking to increase the size and diversity of their workforce may benefit from support in attracting and retaining employees from underrepresented groups.
This includes, but is not limited to:

  • women
  • people with disability
  • Aboriginal and Torres Strait Islander peoples
  • culturally and linguistically diverse people
  • the LGBTIQ+ community
  • young people
  • older people.

The Queensland government can help employers access information and tools to build diverse workforces, delivering the benefits that industry and employers can gain from redesigning work practices to ensure flexibility and inclusivity.

The Queensland Government already invests significantly in opportunities for Queenslanders to fully participate in the workforce, through programs such as Skilling Queenslanders for Work, Back to Work and the Social Enterprise Jobs Fund.

The Good People Good Jobs Strategy will further assist business and enhance the Governments commitment to ensuring that all Queenslanders benefit from the strength of our economy and jobs growth.

  • Establish a network of Industry-based Workforce Advisors to work directly with employers to help them to address workforce challenges and diversify their workforce.
  • Support more Queenslanders, particularly women, to access the workforce through fostering flexible work practices to widen the pool of available workers
  • Establish a Multicultural Affairs Settlement Team to advocate and improve workforce outcomes for migrants and refugees
  • Expand the Diverse Queensland Workforce Program to ensure migrants, refugees and international students have the support and guidance needed to find a fulfilling job and build rewarding careers
  • Deliver the Social Enterprise Jobs Fund to support profit-for-purpose businesses and increase the participation of Queenslanders currently underrepresented in our workforce
  • Partner with industry to harness the existing skills of the onshore migrant workforce, particularly to address skills shortages in high demand sectors
  • Deliver the First Nations Training Strategy to support First Nations people to be better connected with training and skilling opportunities that link to sustainable local jobs
  • Deliver the next state disability plan through a co-design process, incorporating priorities under Australia’s Disability Strategy 20212031 including increasing employment opportunities for people with disability.

To find out more go to Good people. Good jobs: Queensland Workforce Strategy 2022-2032 |

Changes to WH&S

Changes to WH&S

New code to improve mental health in Queensland workplaces starts this weekend

The new code – Managing the risk of psychosocial hazards at work Code of Practice – commences this Saturday April 1.

It is designed to empower Queensland businesses with practical information and guidance to create mentally healthy workplaces across the state.

The code, which is the first legally enforceable code of its type in Australia, will directly address psychological health risks at work which can be anything from exposure to traumatic events to remote or isolated working.

The code includes advice on how to comply with existing health and safety obligations, after a national review found many employers were unsure of their duties to manage psychological health and safety risks at work.

It also provides practical examples of managing psychosocial hazards in the workplace, industry-specific case studies, and a range of helpful templates that businesses can tailor.Undr

Extensive information about the code and support for businesses is available online, including a recording of a livestream event attended by nearly 3,000 people.

In person regional information events will take place in the coming weeks. (scheduled events listed below)

Under the act, PCBUs have a duty to ensure, so far as is reasonably practicable, the health and safety of each worker while at work. Health includes physical and psychological health.

This means that PCBUs must ensure that psychosocial hazards at work are effectively managed.

The PCBU’s duty to workers includes ensuring the health and safety of workers from harmful acts from third parties, such as clients, visitors, or patients.

Examples of what the PCBU is required to do to manage psychosocial hazards include ensuring they provide and maintain:

  • a safe working environment
  • safe systems of work
  • safe use, handling, and storage of equipment, structures and substances
  • adequate facilities at work
  • necessary information, training, instruction or supervision of workers, and
  • conditions at the workplace are monitored to ensure any risks remain adequately controlled.

Chamber continues to seek clarity around many of the identified issues in the guide and the associated hazards, and will keep you updated as to any clarification we receive.

Download the guide here: https://www.worksafe.qld.gov.au/laws-and-compliance/codes-of-practice/managing-the-risk-of-psychosocial-hazards-at-work-code-of-practice-2022

Further Information: https://www.worksafe.qld.gov.au/safety-and-prevention/mental-health/Psychosocial-hazards

Scheduled Events: https://www.worksafe.qld.gov.au/news-and-events/events/2023/mentally-healthy-workplaces-workshops

Monday Member Profile Best Practice

Monday Member Profile Best Practice

Tells us a little bit about Best Practice? Best Practice was launched in the Queensland regional city of Bundaberg in 2004 by Dr Frank Pyefinch, who brought to the company not only the benefits of a career as a busy General Practitioner but also more than a decade’s experience as a pioneer of medical software development. What does BP do? Best Practice Software operates from a network of offices, including its Brisbane Business Centre, Hamilton Operations Centre, Sydney Support Centre, and its Bundaberg Operations Hub, a modern multi-building campus located in the regional city’s Central Business District. The team is dispersed across the office network, working together to develop, market and support quality software products for Australasian Specialist Practices and Allied Health Professionals, as well as General Practitioners.

How many people do they employ?  Bp employees 155 people across Australia and New Zealand and work with numerous contractor within the local market for short term projects and speciality requirements.

What is the favourite part of your job? The variety of work that HR can be exposed to each day. The ability to make a difference in peoples lives, helping them through work or sometimes personal matters, and watching/ working with people who have just started or who had been here before my time with Bp grow and develop their own career path.  

What’s the significant current challenge in your industry? Our challenges during the COVID-19 pandemic crisis have included: 1) ensuring and balancing the health, safety, well being, connectedness, and productivity of our people; 2) ensuring our products remain suited to meet the current needs of our customers and their evolving business/practice; 3) ensuring our software support and sales/licensing services remain available and relevant to our customer needs; and d) managing our assets, facilities, and systems to facilitate changed work patterns.

What is your advice for somebody who wants to work for Best Practice? Understand the industry that you have applied for, and take the time to know what (who) Best practice is. People sometimes forget that we may produce medical software, but we’re a functioning business which has many other branches that are not IT related like HR, Finance, Sales, Support (Technical and Internal Systems), commercial requirement, training, and many more. What skills do they need? Each role is different, but the common (and I think the most important) is team and customer fit.  

What do you love most about the Bundaberg region? Lifestyle and friendly people, moving to Bundaberg from Sydney only 5 years ago I am surprised by the amount of unknown success stories this town as to share – and should, with others.

What’s your favourite activity to do locally and why? Spending time with family and just taking it easy – what I do really depends on how I am feeling.

What’s your favourite local restaurant and meal you most enjoy eating? I don’t really have a favourite restaurant or meal. Being a chef and having over 15 years’ experience in Hospitality, I am always looking for value for money quality food that is different but consistent – it needs to be good and taste, otherwise I might as well cook it myself at home.  

Does pineapple belong on Pizza’s? yes, but only with selected ingredients.

What do you do to relax outside of work? I enjoy cooking and creating different dishes – but please don’t ask me for an exact recipe as I cook by look, smell and feel – this is why I don’t bake. The other thing is working outside in the yard – my wife would stay I am obsessed with my lawn, but I find it relaxing and rewarding.

 

Monday Member Profile ECA

Monday Member Profile ECA

Monday Member Profiling with Mark Vincent from East Coast Apprenticeships

Tells us a little bit about ECA? East Coast Apprenticeships is a not for profit group training organisation who recruits and employs apprentices & trainees in all industry areas. Our apprentices & trainees are placed with successful companies where they learn their selected trade. We look after the recruitment and employment (e.g. payroll and pastoral care of apprentices/trainees) for host employers for the duration of apprenticeship/traineeship.

How long have they been in business? – ECA started out 32 years ago in the Redcliffe/Caboolture/Pine Rivers area. We currently have 5 offices (Strathpine, Burpengary, Mt Gravatt, Maroochydore & Bundaberg)

How many people do ECA employ? – Approximately around 400 apprentices & trainees, plus around 50 staff

What is the favourite part of your job? – Assisting host employers find quality staff and seeing young (& sometimes older) apprentices/trainees complete their qualifications. It’s also amazing to see the transformation (skills & confidence) of a young person grow throughout the 4 years of their chosen trade.

What’s the significant current challenge in your industry? – Promoting the benefits of group training to new potential host employers. As could appreciate, times are tough, so employers must see the value in partnering with a group training organisation in their recruitment & employment of new staff.

What is your advice for somebody who wants to work for ECA? What skills do they need? – As a potential apprentice/trainee, I would recommend dressing to impress at interview, have a positive attitude, great communication and to show us your personality. Our existing host employers teach you the skills of their trade but they can’t teach to have a positive attitude and great communication.

What do you love most about the Bundaberg region? – The people, our community and our beautiful beaches & fishing/camping places

What’s your favourite activity to do locally and why? – Playing masters touch footy and riding my new mountain bike

What’s your favourite local restaurant and meal you most enjoy eating? – Probably a chicken parmy at either The Waves or The Club Hotel

Does pineapple below on Pizza’s? – 100%………along with olives, mushrooms, etc.

What do you do to relax outside of work? – Spending time with my family………and many hours volunteering as the junior registrar for Across The Waves Football Club.
https://ectraining.com.au/
#lovebundy #apprenticeships #traineeships

What Does ‘Above & Beyond’ Really Mean?

What Does ‘Above & Beyond’ Really Mean?

Monday Member Profiling with Mark Vincent from East Coast Apprenticeships

Tells us a little bit about ECA? East Coast Apprenticeships is a not for profit group training organisation who recruits and employs apprentices & trainees in all industry areas. Our apprentices & trainees are placed with successful companies where they learn their selected trade. We look after the recruitment and employment (e.g. payroll and pastoral care of apprentices/trainees) for host employers for the duration of apprenticeship/traineeship.

How long have they been in business? – ECA started out 32 years ago in the Redcliffe/Caboolture/Pine Rivers area. We currently have 5 offices (Strathpine, Burpengary, Mt Gravatt, Maroochydore & Bundaberg)

How many people do ECA employ? – Approximately around 400 apprentices & trainees, plus around 50 staff

What is the favourite part of your job? – Assisting host employers find quality staff and seeing young (& sometimes older) apprentices/trainees complete their qualifications. It’s also amazing to see the transformation (skills & confidence) of a young person grow throughout the 4 years of their chosen trade.

What’s the significant current challenge in your industry? – Promoting the benefits of group training to new potential host employers. As could appreciate, times are tough, so employers must see the value in partnering with a group training organisation in their recruitment & employment of new staff.

What is your advice for somebody who wants to work for ECA? What skills do they need? – As a potential apprentice/trainee, I would recommend dressing to impress at interview, have a positive attitude, great communication and to show us your personality. Our existing host employers teach you the skills of their trade but they can’t teach to have a positive attitude and great communication.

What do you love most about the Bundaberg region? – The people, our community and our beautiful beaches & fishing/camping places

What’s your favourite activity to do locally and why? – Playing masters touch footy and riding my new mountain bike

What’s your favourite local restaurant and meal you most enjoy eating? – Probably a chicken parmy at either The Waves or The Club Hotel

Does pineapple below on Pizza’s? – 100%………along with olives, mushrooms, etc.

What do you do to relax outside of work? – Spending time with my family………and many hours volunteering as the junior registrar for Across The Waves Football Club.
https://ectraining.com.au/
#lovebundy #apprenticeships #traineeships